Privacy Policy

This is the privacy statement of HappyFeelingsStore.com, located in Amsterdam, on the Kerkstraat 51 hereafter: HappyFeelingsStore.com, https://www.HappyFeelingsStore.com/.

To ensure a secure online environment and data protection, we strictly comply with legal requirements. In this privacy statement we provide insight into the way we collect data, in our security measures, storage periods and how we deal with contact details.

Applicability

This privacy statement applies to all privacy-sensitive information or personal data that you provide to us, for example via the contact form or orders you place on our website. We attach great importance to the privacy of our customers and therefore exercise the utmost care in handling and protecting personal data. We collect data in accordance with the conditions set in the General Data Protection Regulation (GDPR). HappyFeelingsStore.com is responsible in the sense of the GDPR regarding the collection of your personal data. This means that only we determine which personal data are processed, with what purpose and in what way. We are responsible for your personal data being processed in a proper and careful manner in accordance with the GDPR. In this privacy statement we explain which data it concerns and for what purposes it is used.

Overview of personal data

Below is an overview of the personal data we collect:

  • First and last name
  • Address
  • Phone number
  • Gender
  • IP address (for in case of suspected fraud)
  • E-mail address

Consent

If you provide us with your personal information for the completion of a transaction, verification of a credit card, placement of an order, arranging a delivery or returning a purchase, we assume that you consent to the collection of this information for those specific reasons.

Data retention time

HappyFeelingsStore.com does not store your data for longer than is necessary for the purposes of this privacy statement. Different retention periods apply for different types of data. We never store personal data for longer than 10 years.

Account information

Account-related data remains relevant as long as the customer is in possession of an account. That is why the data remains documented as long as the account exists. If you delete your account, the related data will be deleted in the foreseeable future. Requests for inspection or correction of stored personal data or removal of an account can be mailed to: info@HappyFeelingsStore.com

Goal and foundations for data collection

By agreeing to this privacy statement, you explicitly give permission within the meaning of article 6 paragraph 1 sub a of the AVG for the collection of your personal data for the purposes mentioned below. You can withdraw this permission at any time. However, if you do not provide certain information to us or do not have it collected by us, we may not be able to serve you properly.

If you have not given us explicit permission to collect your personal data or if you have withdrawn this consent, the bases of articles 6 paragraph 1 sub b, sub c and / or sub f of the AVG are based on the collection of your personal data. applicable. Collection of your personal data may take place without your consent if this is necessary for the performance of an agreement in which you are or become a party or necessary for the defense of the legitimate interests of HappyFeelingsStore.com. In addition, there may be a legal obligation on us to collect your personal data.

We collect and store account-related data for the following purposes:

  • Sending our newsletter and / or advertising brochure
  • You can call or e-mail if necessary for the execution of our services
  • Inform you about changes to our services and products
  • Allow you to create an account
  • To deliver goods and services to you
  • Ability to fulfill our obligations with regard to agreements between you and HappyFeelingsStore.com
  • Activate and manage your account
  • Inform you about your account and the progress of your order
  • Confirmation of your age and identity to identify and prevent fraud

Share to third parties

HappyFeelingsStore.com will only provide your personal data to third parties if this is necessary for the execution of an agreement with you, or to comply with a legal obligation. Your data will not be sold or shared with third parties for commercial purposes, unless you give your explicit permission for this.

Mapping website visit

On the website of HappyFeelingsStore.com, general visitor data is kept, such as the time of the request and the data that your browser sends. This data is used for analyzes of visitor and click behavior on the website. HappyFeelingsStore.com uses this information to improve the operation of the website. This data is anonymized as much as possible and is not provided to third parties.

Commercial goals

HappyFeelingsStore.com may use your personal data for commercial purposes, for example to provide you with further information about our services or relevant products or services from carefully selected organizations. In that case, you will only be informed at the e-mail address you have registered. If you do not wish to receive information about relevant products or services, you can simply indicate this by clicking on “unsubscribe” in the received email.

Your personal data are also used for market research and the optimization of our services. Your personal data are anonymized in that context and are therefore no longer traceable to you.

Cookies

A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. You can opt out of these cookies by setting your internet browser in such a way that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser.

We use the following cookies:

Functional cookies

These are cookies that are necessary for the technical functioning of the website and your ease of use. They ensure that the website works properly and for example remember your preferred settings. We can also optimize our website with this. These analytical cookies do not infringe your privacy and we do not require prior permission from you. Functional cookies that we use on the website are:

  • WooCommerce webshop / order system
  • WP security firewall / software-based website security
  • Mollie for online payments

Google Analytics

HappyFeelingsStore.com uses Google Analytics to track how users use the website and how effective any Adwords ads from HappyFeelingsStore.com are in Google search results. The information thus obtained, including the address of your computer (IP address), is transferred to and stored by Google on servers in the United States. Read Google’s privacy policy for more information. You will also find the privacy policy of Google Analytics here. Google uses this information to keep track of how our website is used, to provide reports on the website to HappyFeelingsStore.com and to provide its advertisers with information about the effectiveness of their campaigns. Google may provide this information to third parties, if Google is legally obliged to do so, or insofar as these third parties process the information on behalf of Google. HappyFeelingsStore.com has no influence on this. HappyFeelingsStore.com has not authorized Google to use Analytics Information obtained via HappyFeelingsStore.com for other Google services.

Other cookies

  • Links to our social media accounts: Facebook, Instagram, Youtube and Twitter.

Third-party services

In addition to Mollie for online payments, HappyFeelingsStore.com requires third-party services for transactions and for the provision of our services. The online payments are processed through Mollie to HappyFeelingsStore.com. You can also find this name on your bank statement. Generally, these third parties collect, use and provide information that is only required to that extent to provide their services to us.

Certain external service providers, such as payment providers and other payment processors, however, have their own privacy policies with regard to the information that we must provide to you for your purchase-related transactions. We advise you to read the privacy statement on the website of these providers.

Certain payment providers are in a different jurisdiction than you or we or they have facilities in another jurisdiction. If you choose to continue with a transaction involving the services of a third party, your information may be subject to the laws of the jurisdiction(s) in which that service provider or its facility resides.

Once you leave the website of our store or are referred to the website or application of a third party, you are no longer subject to this privacy policy or the General Terms and Conditions of our website.

View, correct or delete

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent for data collection or to object to the collection of your personal data. You have the right to data portability. This means that you can submit a request to us to send your personal data that we have available to you or another organization mentioned by you in a computer file.

You can send a request for access, correction, deletion or data transfer of your personal data or request for withdrawal of your consent or objection against the collection of your personal data to info@HappyFeelingsStore.com

To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make sure your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) made black or unreadable in this copy. This is to protect your privacy. We respond as quickly as possible, but in any case within four weeks, at your request.

We would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.

Changes to our privacy policy

HappyFeelingsStore.com reserves the right to change this privacy statement if necessary. Clarifications and adjustments are effective immediately after publication on our website. Consult this document regularly.

Protection & Security

HappyFeelingsStore.com takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. The HappyFeelingsStore.com website uses a reliable SSL certificate to ensure that your personal data is not in the wrong hands.

If you provide us with your credit card information, it will be encrypted using secure sockets layer technology (SSL). This is saved with an AES-256 encryption. Account-related information is protected with a hash function. Here data is converted into a generated hash. This protects sensitive information so that it is not even visible to us. In addition, our databases are exceptionally well protected against unauthorized persons. Other attempts and addresses are refused at all times.

If you have the impression that your data is not properly secured or if there are any indications of abuse or if you would like more information about the security of personal data collected by HappyFeelingsStore.com, please contact HappyFeelingsStore.com via info@HappyFeelingsStore.com. HappyFeelingsStore.com is a website of Happy Feelings B.V.

We can be reached as follows:

Postal address: Kerstraat 51H, 1017 GC Amsterdam, The Netherlands
E-mail address: info@HappyFeelingsStore.com

Dutch registration number Chamber of Commerce: 33268008